Terms and Conditions

1. Introduction
Welcome to Pillings & Co Ltd. These Terms and Conditions govern your use of our website and services, including plumbing, heating, insulation, and energy grant assistance. By accessing our website or using our services, you agree to comply with these terms.

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2. Services Provided
Pillings & Co Ltd offers plumbing, heating, insulation, and government-funded energy grant services. All services are subject to availability and may require eligibility verification for grant schemes.

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3. User Responsibilities
By using our website or services, you agree that:

• All information you provide is accurate and complete.

• You will not use our website for unlawful purposes.

• You are responsible for any service-related obligations, such as allowing access to your property for installations or assessments.
   

4. Pricing and Payments

• Prices for our services are provided upon request and may vary based on project scope.

• Payments must be made in accordance with the agreed-upon terms. Failure to pay may result in service delays or cancellation.

• Government-funded grants (e.g., ECO4) are subject to eligibility and approval; Pillings & Co Ltd is not responsible for grant denials.

5. Cancellations and Refunds

• Cancellations must be made at least 48 hours before a scheduled service.

• Refunds are subject to our discretion and applicable policies.

• Non-refundable costs may apply for work already completed.
   

6. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites.

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7. Liability Disclaimer

• Pillings & Co Ltd strives to provide high-quality services, but we are not liable for unforeseen issues such as material shortages, supplier delays, or grant rejections.

• We are not responsible for damages resulting from misuse of our services or third-party actions.
   

8. Intellectual Property
All content on this website, including text, images, and branding, is the property of Pillings & Co Ltd and may not be copied or used without permission.

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9. Privacy & Data Protection
Your personal information is collected and used in accordance with our Privacy Policy. We take security measures to protect your data.

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10. Changes to These Terms
Pillings & Co Ltd reserves the right to update these Terms and Conditions at any time. Continued use of our website or services after changes implies acceptance of the revised terms.

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11. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved under UK jurisdiction.

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12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at info@pillingsandco.com.

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Last updated: March 2025.